the damage or pay you compensation. However, we will not be liable for damage that you could have avoided by following our advice to apply an update offered to you free of charge or for damage that was caused by you failing to correctly follow installation instructions or to have in place the minimum system requirements advised by us.
We are not liable for business losses. The App is for domestic and private use. If you use the App for any commercial, business or resale purpose we will have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
Limitations to the App. The App is provided for general information purposes only. It does not offer advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of information obtained from the App. Although we make reasonable efforts to update the information provided by the App, we make no representations, warranties or guarantees, whether express or implied, that such information is accurate, complete or up to date. We do not endorse use of the App in place of taking proper precautions in relation to the security of your home. The App should not be relied upon as the sole means of determining whether your home is properly secured. The app indicates the lock status and will not determine if the door is open or closed. The app must have a stable connection to 3G or Wi-Fi connection in order for it to function correctly.
Perimeter status notifications. The App must be active in the background of your device, in order for you to receive perimeter notifications. You must have location services enabled in the settings of the phone and have set the location in the mobile app. The phone must have battery level above 20%. The perimeter notification will only come through when you are outside the app. In the event of a power outage or loss in Wi-Fi connection, you may still receive a perimeter status notification. We can not be held responsible for the time it takes for location to be updated on the mobile phone and subsequently the app.
Status notifications. Status notifications will only be received when the app has a stable 3G, 4G or Wi-Fi connection. The Kubu home hub is connected to a secure Wi-Fi signal and Kubu smart module is within 10 meters of the Kubu hub.
In App History. The gap between each lock and unlock action should be at a minimum of two seconds, any faster you may see a duplicate locked/unlocked status.
Please back-up content and data used with the App. We recommend that you back up any content and data used in connection with the App, to protect yourself in case of problems with the App.
Check that the App is suitable for you. The App has not been developed to meet your individual requirements. Please check that the facilities and functions of the App (as described on our website) meet your requirements.
We are not responsible for events outside our control. If our support for the App is delayed or made unavailable by an event outside our control including (without limitation) a power cut, loss of signal, failure in your device, then we will contact you as soon as possible to let you know and we will take steps to minimise the effect of the delay. Provided we do this we will not be liable for delays caused by the event but if there is a risk of substantial delay you may contact us to end your contract with us without penalty.